Kiehl’s is proud of a long tradition of service to our customers, our neighborhoods, and our communities. Discover some of the unique services we offer both online and in-store so that we may offer optimal assistance.


We invite you to join Kiehl's E-Mail Newsletter so that we may be of optimal service to you. Registrants are apprised each month of Kiehl's activities, new product introductions, timely promotions, and other special announcements. Kiehl's does not sell, rent, or share your information with third parties.


We at Kiehl's would like to assure that you are using the most appropriate products for your skin and hair/scalp type. In order to assist you in determining the optimum skin and hair care regimen for you, we encourage you to utilize our Personal Consultation and to try 3 samples of our formulations with every order you place at


We understand that no two skin or hair types are exactly alike and that products work differently for each person. To ensure you find the precise products that meet your needs, Kiehl's pioneered an extensive Sampling Program many years ago. We're confident that when you try our products, you will recognize the high quality and efficacy of the preparation. We invite you to try three Kiehl's samples with every order or try free consultation service and get 5 samples in Kiehl's store.